Apply for Customer Service Intern job in Lagos at Casafina Development. Earn ₦125,000 monthly and gain real estate customer support experience.
Casafina Development is currently offering an exciting Customer Service Intern opportunity in Lagos. This role is ideal for individuals who are passionate about client relations, communication, and delivering excellent service in a fast-paced business environment.
This position provides hands-on experience in customer support, front desk operations, and administrative coordination while working closely with different internal departments.
🏢 About the Company/Organization
Casafinadevelopment is a real estate and development-focused organization committed to delivering quality housing and property solutions. The company is known for its customer-centered approach, professional service delivery, and structured operational systems.
It provides a dynamic work environment where employees gain exposure to real estate operations, client management, and corporate service excellence.
💼 Position Details
Job Title: Customer Service Intern
Location: Lagos, Nigeria
Employment Type: Internship
Salary: ₦125,000 per month
🎯 Key Responsibilities
Respond to customer inquiries, complaints, and service requests via phone, email, WhatsApp, and CRM tools
Provide clear and accurate information about company products, services, and policies
Ensure timely response and resolution of customer issues
Follow up with clients to confirm satisfaction and service completion
Maintain accurate customer records using Zoho CRM, Excel, and reporting tools
Support internal teams including sales, finance, legal, and project departments
Welcome and attend to visitors, residents, and clients professionally
Manage front desk operations and ensure a welcoming environment
Register visitors and handle access control procedures
Assist with basic administrative duties such as filing, documentation, and correspondence
✅ Requirements / Qualifications
Applicants should have:
Strong communication skills (verbal and written)
Good interpersonal and customer service abilities
Ability to remain calm and professional under pressure
Basic computer literacy (MS Word, Excel, Google Workspace)
Strong attention to detail and organizational skills
Ability to multitask and manage time effectively
Professional appearance and positive attitude
Problem-solving and conflict resolution skills
🎁 Benefits
Monthly stipend of ₦125,000
Practical experience in customer service and real estate operations
Exposure to CRM tools like Zoho and corporate reporting systems
Opportunity to work with experienced professionals
Career growth and skill development in customer relations
Hands-on training in front desk and administrative support
🌍 Why You Should Apply
This internship is a strong opportunity for individuals looking to build a career in customer service, administration, or client relations. It provides real-world experience in handling customers, working with teams, and using professional business tools.
It is also a great stepping stone for gaining corporate experience in a structured and fast-growing organization.
🧠 Pro Tips for Applicants
Highlight any customer service or internship experience on your CV
Emphasize communication and problem-solving skills
Keep your CV simple, clean, and professional
Show familiarity with tools like Excel, Google Workspace, or CRM systems
Be ready to demonstrate patience and professionalism during interviews
📅 Application Deadline
26th May, 2026
🚀 How to Apply
Interested candidates should apply via the official application link below:
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