Sooyah Bistro, a fast-growing Quick Service Restaurant (QSR) brand operating multiple outlets is currently recruiting! Candidates with practical experience in managing supply chains within QSR, restaurant, FMCG, or food production environments.
1. Head of Supply Chain
📍 Lagos
🕒 Full-Time
📊 Reports to: CEO
About the Role
Behind every great quick-service restaurant experience is a well-oiled supply chain. Our client, a rapidly expanding national QSR chain, is seeking a Head of Supply Chain to oversee and optimize procurement, logistics, and inventory across multiple outlets.
This role is ideal for a hands-on, strategic thinker who understands that speed, consistency, and quality are critical in the QSR space.
Key Responsibilities
Supply Chain Strategy & Architecture
- Design and implement a scalable supply chain strategy across QSR, FMCG, and retail operations
- Build infrastructure to support national expansion
- Establish centralized supply chain governance
Procurement & Vendor Management
- Lead sourcing of food ingredients, packaging, and operational supplies
- Identify and negotiate with key suppliers
- Develop and optimize vendor networks for cost efficiency
Central Kitchen & Production Systems
- Design and implement central kitchen and batching systems
- Establish production standards and quality control processes
- Develop SOPs for production, storage, and distribution
Logistics & Distribution
- Oversee inbound and outbound logistics operations
- Build efficient distribution systems
- Optimize delivery routes and transportation
Inventory & Cost Management
- Implement inventory systems across outlets and warehouses
- Develop demand forecasting models
- Reduce waste, shrinkage, and stock-outs
- Drive cost optimization and improve margins
Technology & Systems
- Implement digital tools for tracking procurement, inventory, and logistics
- Build dashboards and reporting metrics
Expansion & Growth
- Support new outlet launches with supply chain readiness
- Plan for new product launches and FMCG distribution
- Ensure scalability for future growth
Leadership & Collaboration
- Lead and develop supply chain teams
- Collaborate across operations, finance, and quality control
- Provide insights to executive leadership
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field
- Minimum of 7+ years in supply chain leadership
- Experience in QSR, FMCG, food service, or retail
- Proven ability to build and scale supply chain systems
- Strong negotiation, analytical, and operational planning skills
- Experience managing multi-location operations
What’s in It for You
- Competitive salary + performance-based bonuses
- Health insurance coverage
- 21 days annual paid leave
- Opportunity to shape a fast-growing QSR brand
- Exposure to multi-branch operations and leadership growth
- Direct impact on customer experience and business performance
2. Head of Commercial
📍 Lagos, Nigeria
🏢 Company: Sooyah Bistro
📊 Reports to: CEO / Managing Director
Role Overview
The Head of Commercial will drive revenue growth, brand expansion, and overall commercial strategy for Sooyah Bistro. This role sits at the intersection of operations, sales, marketing, and business development.
The ideal candidate combines strong operational discipline with entrepreneurial thinking and has experience scaling food or hospitality businesses.
Key Responsibilities
1. Commercial Strategy & Revenue Growth
- Develop and execute revenue growth strategies
- Identify new revenue streams (dine-in, delivery, retail, catering)
- Set and monitor KPIs and performance targets
- Lead pricing and promotional strategies
2. Operations & Performance Management
- Oversee outlet performance and profitability
- Improve customer experience and operational efficiency
- Implement standardized processes and metrics
3. Quality & Brand Standards
- Ensure consistency in product quality and service
- Maintain menu integrity and brand experience
- Implement quality assurance systems
4. Business Development & Partnerships
- Identify and secure strategic partnerships
- Lead negotiations and commercial agreements
- Build strong stakeholder relationships
5. Brand Expansion & Innovation
- Launch new brands, concepts, and menu offerings
- Conduct market research and feasibility studies
- Lead go-to-market strategies
6. Geographic Expansion
- Drive expansion into new cities and regions
- Identify and secure new outlet locations
- Ensure successful launch and ramp-up
7. Marketing & Customer Growth
- Support customer acquisition and retention strategies
- Oversee campaigns and digital marketing initiatives
- Maintain consistent brand positioning
8. Data & Reporting
- Build reporting systems for sales and customer insights
- Use analytics to inform strategic decisions
- Report performance to executive leadership
Key Requirements
Experience
- 8–12+ years in commercial, operations, or leadership roles
- Experience in hospitality, QSR, food service, or retail
- Proven success in scaling businesses and expanding locations
- Experience managing multi-unit operations
Skills & Competencies
- Strong commercial and strategic thinking
- Deep understanding of restaurant unit economics
- Leadership and cross-functional team management
- Business development and negotiation expertise
- Data-driven decision-making
Personal Attributes
- Results-oriented with strong ownership mindset
- Adaptable in fast-paced environments
- Excellent communication and stakeholder management
- Passion for food, hospitality, and customer experience
Success Metrics
- Revenue growth and profitability
- Successful launch of new brands and locations
- Improved operational efficiency and quality consistency
- Expansion into new markets
- Strong and effective partnerships
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