Remote Customer Service Representative job in Lagos at Myafrimall Logistics. Support US & Canada clients. Apply before 19th June 2026.
Myafrimall Logistics Limited is hiring a Customer Service Representative to support its fast-growing logistics operations serving customers across the United States, Canada, and other regions. This role is ideal for professionals who are passionate about customer satisfaction, problem-solving, and working in a dynamic, international support environment.
You’ll be handling real-time customer inquiries, resolving issues, and ensuring smooth communication between clients and the company’s logistics team.
🏢 About the Company
Myafrimall Logistics Limited is a global-focused logistics and shipping company based in Nigeria. The company specializes in international shipping, e-commerce logistics, and cross-border delivery services, helping individuals and businesses move goods efficiently across continents.
With a strong focus on reliability and customer experience, Myafrimall continues to expand its operations across North America and Africa.
💼 Position Details
Job Title: Customer Service Representative
Location: Ogba/Berger, Lagos (Remote/Hybrid – occasional office presence required)
Employment Type: Full-Time
Work Schedule: Monday – Saturday (Evening shifts: 3 PM – 11 PM or 4 PM – 12 AM)
Resumption: Immediate
🎯 Key Responsibilities
Respond to customer inquiries via WhatsApp, phone calls, and email
Provide updates on shipping status, delivery timelines, and service information
Assist U.S. and Canada-based customers with support requests
Resolve complaints quickly and professionally
Maintain accurate records of customer interactions
Coordinate with internal logistics teams for smooth operations
Ensure high-quality customer experience across all communication channels
✅ Requirements / Qualifications
1–3 years experience in customer service or similar role
Strong communication skills (written and verbal)
Ability to multitask and work independently
Comfortable working evening and weekend shifts
Proficiency in WhatsApp Business, email tools, and Microsoft Office
Stable internet connection and quiet working environment
Problem-solving mindset and attention to detail
🎁 Benefits
Opportunity to work with an international customer base (US & Canada)
Remote/hybrid working flexibility
Career growth in a fast-growing logistics company
Hands-on experience in global customer support operations
Exposure to cross-border logistics systems and processes
🌍 Why You Should Apply
This role gives you real exposure to international customer service while working with a fast-expanding logistics brand. It’s a strong opportunity to build global communication experience, improve your problem-solving skills, and grow within a structured, performance-driven environment.
🧠 Pro Tips for Applicants
Highlight any experience dealing with international clients or fast-paced support roles
Show strong communication and patience in your CV
Mention tools like WhatsApp Business, CRMs, or email platforms you’ve used
Be clear about your availability for evening shifts
📅 Application Deadline
19th June, 2026
🚀 How to Apply
Prepare an updated CV
Send it via email to hr@myafrimall.com
Use this subject line: Customer Service Representative Application
Ensure your CV clearly shows relevant customer service experience
🏷️ Tags
Customer service jobs Nigeria, remote CSR Lagos, logistics jobs Nigeria, Myafrimall recruitment, work from home jobs Nigeria, Lagos hybrid jobs, international customer support, WhatsApp customer service job, entry level customer service, US Canada support job, hiring in Lagos 2026, remote logistics job Nigeria, customer care representative, evening shift jobs Nigeria, Lagos job vacancy
Leave a Reply