A company is hiring a Customer Service Representative for a fully remote position. The successful candidate will be responsible for supporting customers, addressing their concerns and helping resolve service-related issues professionally.
Job Overview
This opportunity is suitable for an experienced customer service professional with strong communication, problem-solving and conflict-resolution skills.
Job Details
Job Title: Customer Service Representative
Location: Remote
Employment Type: Remote
Salary: ₦200,000 per month
Job Description
The Customer Service Representative will interact with customers, respond to their needs and help resolve enquiries or complaints. The role requires excellent communication, strong interpersonal skills and the ability to handle customer issues effectively.
Key Responsibilities
1. Respond to customer enquiries and provide appropriate assistance.
2. Address customer concerns and work toward effective resolutions.
3. Handle complaints professionally and apply conflict-resolution skills when necessary.
4. Communicate clearly and maintain positive customer interactions.
5. Use customer service software and Microsoft Office tools as required.
6. Support customers while maintaining a high standard of service.
Requirements / Qualifications
1. At least 2 years of experience in a customer service position.
2. Excellent verbal and written communication skills.
3. Strong interpersonal abilities.
4. Good problem-solving and conflict-resolution skills.
5. Proficiency in Microsoft Office.
6. Familiarity with customer service software.
How to Apply
Interested candidates should:
Prepare an updated CV highlighting relevant customer service experience.
Send the CV to admin@hirednut.com.
Ensure the application is submitted with accurate information.
Important Note
Applicants should ensure they meet the stated requirements and provide an up-to-date CV when applying.
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